Jawatan Kosong Sales Ops – Business Application Tools Support Wilayah Penang Syarikat Renesas Electronics (Penang) Sdn. Bhd (formerly known as Integrated Device Tech
- Jawatan kosong disiarkan pada: 8 bulan yang lalu
Our company is currently seeking employees to fill the position as Sales Ops - Business Application Tools Support. For those of you who live in Penang and its surrounding areas, we need you to then join and becoming a part of our company to work in our office, Renesas Electronics (Penang) Sdn. Bhd (formerly known as Integrated Device Tech, and able to work under full time system.
As a company that is professional and competent in the field we are engaged in, we have specific criteria for each of our employees as well as the prospective employees. If you are experienced in the field of Sales/Marketing & Sales - Corporate with a minimum degree of Bachelor's Degree, Post Graduate Diploma, Professional Degree, & Master's Degree, professional, honest and disciplined in work, we look forward to hearing from you as soon as possible.
The average starting salary we can offer you is in the range of RM 1,600 - RM 3,700. If you have credibility beyond the minimum criteria we are looking for, the provisions regarding the average initial salary we offer may change according to our company HRD agreement.
Maklumat Pekerjaan
| Syarikat | Renesas Electronics (Penang) Sdn. Bhd (formerly known as Integrated Device Tech |
| Jawatan | Sales Ops - Business Application Tools Support |
| State | Penang |
| Career Level | Senior Executive |
| Pengalaman Kerja | 5 years |
| Kelayakan | Bachelor's Degree, Master's Degree, Post Graduate Diploma, Professional Degree |
| Jenis pekerjaan | Full-Time |
| Kemahiran | Sales - Corporate, Sales/Marketing |
| Gaji minimum | RM 1.550 |
| Gaji maksimum | RM 3.700 |
Requisition ID: 53743, 53744
Location: Bayan Lepas, MY
Renesas Electronics (Penang) Sdn. Bhd
Phase 3 , Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia
Job Highlights:
- Attractive Remuneration: Bonus + Profit Sharing + RSU
- Remote Work / Flexible working hour & hybrid work mode
- Fast growing company with positive working environment
Job Summary:
We are seeking a motivated, detail-oriented individual to join the Centralized Sales Operations team as Staff Analyst (Business Tools Support). In this position, you will be responsible for Managing global business systems support tickets & documentation of workflow process and assignments. Monitor and respond to support tickets from internal and external users, create weekly/monthly metrics and reporting of support tickets, serve as a liaison between business team and technology team.
Our ideal candidate has good experience in global sales operations or equivalent experience in building enterprise business processes, as well as excellent problem-solving, communication and presentation skills.
Your New Role:
- Manage Support Tickets for Global business systems, to ensure timely assignment of the support tickets to appropriate teams as necessary.
- Monitor and respond quickly and effectively to support tickets received through the helpdesk system.
- Evaluate and validate support tickets to ensure the reported support/issues are addressed & complete.
- Create Weekly/Monthly support tickets metrics and reports, collect feedback to determine patterns and issues such that they can be resolved through FAQs, Training, System enhancements etc.
- Document internal procedures and ensure application of system policies, principles, and practices in the delivery of business tool support.
- Escalate support tickets to appropriate team as necessary.
Preferred Skills & Knowledge:
- Bachelor’s degree in business management or equivalent.
- A minimum of 3 years experience with Business Tools Support Management.
- Experience with Sales Tools (Model N, Salesforce.com) and Ticket Management system & processes.
- Ability to learn additional systems as needed.
- Good experience in Global sales operations or in building enterprise business processes.
- Ability to work effectively with competing priorities.
- Strong problem-solving and analytical skills.
- Excellent communication and presentation skills.
This position is to be based in Bayan Lepas, Penang or remote work position where we provide flexibility to work at home or anywhere you like!
You could save on commuting and time, staying away from office politics, and finally having a great balance of work and family life!
Alamat syarikat
| Negara | Malaysia |
| State | Penang |
| Alamat | Renesas Electronics (Penang) Sdn Bhd (formerly known as Integrated Device Technology), 1, Lebuh Kampung Jawa, Kawasan Perindustrian Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia |
| Map | Google Map |
Manfaat
- Attractive Remuneration: Bonus + Profit Sharing
- Flexible working hour & hybrid work mode
- Fast growing company with positive working environment
Mohon Kerja
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Arahan Permohonan Kerja
- Pergi ke pautan "Mohon Sekarang" di atas
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- Selesai, sila tunggu.
Perihalan Syarikat
Welcome to your career in Renesas!
Renesas creates leading semiconductor solutions that spark innovation for a connected world, building a trusted brand we can be proud of. Talented people with strong motivation and a passio n for winning can enjoy excellent career opportunity at Renesas. Renesas gives you the opportunities for growth in personality and knowledge at any level of responsibility.
Who We Are: The World - Leading Embedded Solution Provider
Renesas is a global semiconductor company delivering trusted embedded design innovation with complete semiconductor solutions that enable billions of connected, intelligent devices to enhance the way people work and live.
Leads globally in Microcontrollers, Analog, Power, and SoC products
Focuses on a broad range of Automotive, Industrial, Home Electronics, Office Automation, and Information Communication Technology applications
In 2021, Renesas completed its acquisition of Dialog, expanding its footprint in Europe. With Intersil, IDT and Dialog now in the fold, Renesas enters a new era as a truly cosmopolitan company with a progressive mindset and modern vision to lead the industry.
Solution Offerings: Endpoint Intelligence for a truly Connected World
To develop a safer, healthier, greener, and smarter world, our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, IoT, and infrastructure markets.
Our Culture
In cross-functional, border-less teams, you face high responsibility and challenging tasks. The key factor contributing to your success is the realization of innovative, tailor-made solutions based on your persuasive ideas and your awareness of our customers; needs. Common ground is our customer relationships that relies on long term business and trustful co-operation.
Renesas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Maklumat Syarikat
- industri: Semiconductor/Wafer Fabrication
- Registration No.: 166750-T
- Company Size: 501 - 1000 Employees
- Average Processing Time: 20 days
- Benefits & Others: Dental, Education support, Miscellaneous allowance, Medical, Loans, Parking, Vision, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts), Free flow of freshly brewed coffee and tea!
